FAQ

Frequently Asked Questions

Questions & Answers

Everything you need to know about Perfume Cave fragrances, ordering, and delivery.

About Our Fragrances

What is Extrait de Parfum?
Extrait de Parfum is the highest concentration of fragrance available — typically 20–40% pure perfume oil. This means significantly better longevity, stronger projection, and a richer scent experience compared to Eau de Parfum or Eau de Toilette. All Perfume Cave spray fragrances are Extrait de Parfum.
What is the difference between a perfume and an attar?
Our perfumes are alcohol-based sprays in Extrait de Parfum concentration. Our attars (perfume oils) are 100% alcohol-free — pure concentrated fragrance oil applied directly to the skin with a dab applicator. Attars are traditional, long-lasting, and ideal for those who prefer fragrance without alcohol.
How long do Perfume Cave fragrances last?
Our Extrait de Parfum sprays last all day from a single application — typically morning through evening. Our attar oils deepen and improve with wear throughout the day. Individual results may vary depending on skin type, climate, and application method.
How should I apply the fragrance for best results?
Spray onto pulse points — wrists, neck, and behind the ears. Hold the bottle 15–20 cm from skin. Do not rub after application as this breaks down the fragrance molecules. For attars, apply a small amount directly to pulse points using the dab applicator.
Are your fragrances suitable for sensitive skin?
Our attars are alcohol-free and gentle on skin. Our spray fragrances contain alcohol as a carrier, which is standard for all perfumes. If you have sensitive skin, we recommend applying to clothing rather than directly on skin, or choosing our attar range.

Ordering & Payment

Do you offer Cash on Delivery?
Yes. Cash on Delivery (COD) is available across Pakistan. You pay the courier at the time of delivery — no advance payment required.
What payment methods do you accept?
We accept Cash on Delivery, debit and credit cards, Easypaisa, and JazzCash. All online payments are processed securely.
Can I place an order without creating an account?
Yes. Guest checkout is available. You do not need to create an account to place an order.

Shipping & Delivery

Is shipping free?
Yes. We offer free shipping on all orders across Pakistan, with no minimum order value.
How long does delivery take?
Orders are dispatched within 24 hours. Estimated delivery is 2–5 working days depending on your location. Major cities typically receive orders within 2–3 working days.
How do I track my order?
Once your order is dispatched, you will receive a tracking number via WhatsApp or SMS. You can use this to track your order on our Order Tracking page or by contacting us directly.

Returns

Can I return a fragrance if I do not like the scent?
Returns are accepted only on products that are completely sealed and unopened in their original condition. Once a product has been opened or used, it cannot be returned. We strongly encourage customers to read the full fragrance description and notes before ordering, and to contact us on WhatsApp 0330-8286111 if you need guidance before purchasing.
What if my order arrives damaged?
If your order arrives damaged, please contact us immediately via WhatsApp with your order number and photos of the damage. We will review your case and resolve it promptly.